Cookies Policy
This Cookies Policy explains how 9au Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with the applicable Privacy Policy and Terms and Conditions. By using the website, you acknowledge that cookies may be placed on your device as described below. Where required, you can manage certain cookie preferences through your browser or the website’s consent tools.
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What are cookies?
Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-enabled device. They allow the website to remember information about your visit, such as your preferred settings, the pages you have viewed or whether you have already signed in. Some cookies are placed directly by the website you are visiting. Others may be placed by service providers that support website functions, security, analytics, advertising or other online services.
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Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary according to its purpose and the settings applied to your browser or device.
9au Casino may also use technologies that perform a similar function to cookies, including pixels, tags, local storage and device-related identifiers. For simplicity, this Cookies Policy refers to all of these technologies as cookies unless a distinction is relevant.
Why cookies are used
Cookies help a website operate reliably and provide a consistent experience. They can support account access, remember selected preferences, help protect the website from suspicious activity and show whether pages and features are working as intended. Cookies may also help us understand general usage patterns so that the website can be improved.
Cookies do not usually identify you by name on their own. However, information collected through cookies may be linked with information you provide when using an account or interacting with the website. Any personal information collected or used in this way is handled in accordance with the applicable Privacy Policy and relevant Australian privacy requirements.
Types of cookies we may use
The cookies used on the website may vary depending on the pages, features and services you access. The following categories describe the main purposes for which cookies may be used.
Strictly necessary cookies
These cookies are needed for core website functions. They may support navigation, account sign-in, secure areas, session management, fraud prevention, security controls and the processing of requests. Without these cookies, some parts of the website may not operate correctly. Because they are necessary for the website to function, they may not always be disabled through ordinary preference tools.
Functionality cookies
Functionality cookies allow the website to remember choices you make, such as language, region, display or other settings. They can help provide a more convenient experience when you return to the website. If you disable these cookies, some preferences may not be remembered and certain features may work less smoothly.
Analytics and performance cookies
These cookies help us understand how visitors use the website. They may provide information about visits, page views, navigation, loading performance, errors and interactions with features. The information is generally used in aggregated or statistical form to identify technical issues, measure performance and improve content and usability.
Security and risk management cookies
Security-related cookies and similar technologies may be used to recognise unusual activity, help prevent unauthorised access, protect accounts and support the integrity of online services. These technologies may assess information about a device, browser or session for security and compliance purposes.
Advertising and measurement cookies
Where used and permitted, advertising or measurement cookies may help understand the effectiveness of marketing activity, limit repeated advertising or present content that is more relevant to your interests. These cookies may be placed by 9au Casino or by authorised third-party service providers. You can generally manage these cookies through the available consent controls and your browser settings.
Third-party services and links
Some features of the website may be supported by third-party providers. These providers may use cookies or similar technologies to deliver hosting, security, analytics, payment-related, customer support, content, advertising or other services. A third party may collect information through its own technologies in accordance with its own privacy and cookie policies.
The website may contain links to external websites or services. Those websites are not controlled by 9au Casino, and their cookie practices may differ from ours. You should review the relevant privacy or cookie information before providing personal information or using an external service. This Cookies Policy does not govern third-party websites.
Third-party providers may process information in Australia or overseas, subject to their arrangements and applicable legal requirements. We take reasonable steps to use service providers appropriately, but the privacy practices of an independent third party remain governed by that provider’s own terms and policies.
Information that may be collected
- The type of device, browser and operating system used to access the website.
- An internet protocol address or other technical identifier.
- Pages visited, features used and approximate times of interaction.
- Language, region, display and other selected preferences.
- Information about errors, loading performance and general website activity.
- Whether a session is active, whether security checks have been completed and whether a cookie preference has been selected.
Cookies are not intended to replace responsible account security. You should keep your login information confidential, use a secure device and log out when using a shared or public computer. If you believe your account or device has been compromised, take appropriate steps to secure it and contact the relevant support channel available through the website.
Managing cookies and your choices
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them or select categories according to your preferences. Your choices may be stored in a cookie so that the website does not ask you again each time you visit.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites or receive a warning before a cookie is saved. The steps differ between browsers, devices and operating systems, so you should consult the relevant help information for your browser or device.
If you disable or delete cookies, the website may not operate as intended. You may need to enter information again, saved preferences may be lost, some account or security functions may be unavailable and pages may not display correctly. Blocking cookies may not remove all similar technologies, and some essential technologies may continue to operate because they are required for security or core service functions.
Your cookie preferences apply to the browser or device where they are selected. If you use another device, clear your browser data or access the website through a different browser, you may need to set your preferences again. Choosing not to receive optional cookies does not necessarily stop all marketing communications. Marketing preferences may be managed separately under the applicable Privacy Policy or through the unsubscribe process included in a communication.
Consent and lawful use
Where required by law, we will request consent before using optional cookies or similar technologies. Some cookies may be used without consent where they are necessary to provide a service you have requested, protect the website, meet legal obligations or support legitimate operational purposes. The basis for using particular cookies may depend on their function, the context in which they are used and applicable privacy requirements.
You may withdraw or change consent for optional cookies at any time using the available preference controls, where those controls are provided. Withdrawal will not affect the lawfulness of processing carried out before your choice was changed.
Updates and further information
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our privacy practices. The updated version will be published on this page with a revised date where appropriate. You should review this page periodically so that you remain informed about how cookies and similar technologies are used.
For more information about how personal information is collected, used, stored, disclosed and protected, please read the applicable Privacy Policy. The Terms and Conditions may also contain important information about using the website, opening or maintaining an account, and accessing online gambling services.
If you have a question about this Cookies Policy or your privacy choices, use the support or contact options made available on the 9au Casino website. Please do not include unnecessary sensitive information when making an enquiry. We may need to verify your identity before discussing account-related information or changing certain preferences.
